Resources - Contacts

Bristol contacts

Broken Glass

If you see broken glass on the footway or highway or cycleway you can help prevent an accident by calling the highway defects report line on 0117 922 2100 from 8.30 am to 8 pm Monday to Friday. The council is committed to ensuring broken glass is cleared within 24 hours.
Councillor Jon Rogers, Executive Member for Transport and Sustainability, said: "Cyclists and pedestrians in particular find broken glass a menace. A small investment from last year's budget has allowed us to introduce this simple service."

Vehicles parked illegally on cycle lanes, pavements, etc.

Illegally parked vehicle

For reporting parking enforcement issues please report incidents to 0117 903 8070 or email parking_services@bristol.gov.uk

For obstruction, parking on the pavement etc. contact the police on 0845 4567000.

Highway works

Contact the highway network team directly if highway repairs etc. cause disruption to your cycle route or the highway diversion is not cycle-friendly. 0117 903 1212 or e-mail Traffic_Management@bristol.gov.uk

Traffic light problems

Call 0800 854229

Street lighting problems

0117 922 3838 (8:30am–8pm, weekdays)

Highway maintenance

Damaged or worn lines, signs or surface treatments, surface defects, raised or defective ironwork, street furniture and vegetation overhanging and litter on the highway - call the city council's Highways Asset Management :0117 922 3838 or e-mail customerservicesnhs@bristol.gov.uk

Potholes

The City Council's Street Fault Reporting System ****UPDATED****.

Cycle route maintenance.

Problems with cycleways call the City Council's traffic management: 0117 9036822

Bristol's traffic free greenways - 0117 922 3719 or email bristolparks@bristol.gov.uk /a>

The exceptions are:

Smokey diesels

Call 0117 975 5148

Abandoned Vehicles

0117 922 3838 (8:30am–8pm, weekdays)
On-line reporting system

South Gloucestershire contacts

Street Care:
(01454) 868 000
Fax: (01454) 863 698
Email: streetcare@southglos.gov.uk